ISO 9001:2015 is a quality management system standard published by the International Organization for Standardization (ISO). It is the latest version of the ISO 9001 standard, released in 2015, replacing the previous ISO 9001:2008 standard.

 

The ISO 9001:2015 standard aims to help organizations establish effective quality management systems to achieve continuous excellence in performance and customer satisfaction. It is applicable to organizations of all sizes and types, whether in manufacturing or services.

 

The standard is based on a set of quality management principles, including customer focus, leadership, involvement of people, process approach, continuous improvement, evidence-based decision making, and relationship management. These principles provide guidance for organizations to achieve high-quality products and services.